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Privacy Policy

Last updated: March 24, 2026

Who We Are

Upstate Web Co. is a web design studio based in Greenville, South Carolina. This policy covers data collected through our website at upstatewebco.com.

What Data We Collect

Contact Form

When you submit our contact form, we collect your name, email address, business name (optional), and message. This data is sent to our inbox via Resend (our email provider) and is not stored in a database.

Email Signups

If you subscribe to updates, we collect your email address. You can unsubscribe at any time using the link in every email.

Analytics

We use Cloudflare Analytics, which is cookieless and privacy-preserving. It collects no personal data and does not track individual users.

If you accept cookies, we may use Meta Pixel and Google Ads for conversion tracking. These are only loaded after you consent.

Cookies

Our site uses one first-party cookie:

  • uwc_consent — Records your cookie preference (accepted/rejected). Expires after 1 year.

Third-party tracking cookies (Meta Pixel, Google Ads) are only set if you click "Accept" on the cookie banner. Cloudflare Analytics does not use cookies.

How We Use Your Data

  • Contact form data: to respond to your inquiry
  • Email signups: to send occasional updates about web design tips and services
  • Analytics: to understand site traffic and improve our content

We do not sell your data. We do not share it with third parties except the service providers listed below.

Service Providers

  • Cloudflare (hosting, analytics, DNS) — USA
  • Resend (email delivery) — USA
  • Anthropic (AI-assisted content drafting, admin only) — USA

All providers maintain appropriate data protection measures. For EU residents, transfers are covered by Standard Contractual Clauses.

Data Retention

  • Contact form submissions: retained in Resend for 30 days
  • Email subscriptions: retained until you unsubscribe
  • Analytics data: aggregated, no personal data retained

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing emails at any time
  • Decline cookies via the cookie banner

To exercise these rights, email us at [email protected].

AI-Generated Content

Some of our social media content is drafted with the assistance of AI tools. All AI-generated content is reviewed and approved by a human before publishing.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent changes.

Contact

Questions about this policy? Email [email protected] or use our contact form.